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Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by  st
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Stage Tones, Copyright © 2011, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by  st
We accept Visa and MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by  st
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by  st
We do not accept personal checks at this time. We will accept money orders and cashiers checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. We cannot guarantee the availability of a product by the time funds clear or payment is received.
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Multiple Product Orders  by  st
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by  st
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Stage Tones reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by  st
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Stage Tones signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3pm, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by  st
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Stage Tones site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Stage Tones site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by  st
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns and Refunds  by  st

We want our customers to have complete satisfaction with all transactions, including returns. It is therefore important that you read our Return Policies to avoid any misunderstandings. It is the customer’s responsibility to check merchandise upon receipt.  You must call for return authorization and shipping instructions within 2 days of receiving your merchandise.

Allowable returns:

  • Manufacture defects 
  • Damaged shipments
Order returns meeting the above conditions will be fully refunded and shipping will be reimbursed.  For partial returns we reimburse only return shipping.

Non-Returnable:

  • We will not accept returns of opened containers of any kind unless the above conditions are met.

You must call for return authorization and shipping instructions within 2 days of receiving your merchandise.    Unauthorized returns, COD's or failure to comply with our return instructions will not be accepted. Returns are generally not a problem, but we do reserve the right to refuse them. Any charges incurred, such as brokerage fees due to shipping via courier, will be charged back to the customer.

Items returned for reasons other than damage or manufacturer defect will be charged a 15% restocking fee.  Shipping charges are not refundable, unless the cause of return is manufacturer's defect, shipping damage, or our error.

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Shipping Policy  by  st
Shipping Time -- Whenever possible, orders received before 3pm will ship the same day, provided the product ordered is in stock. The availability of most items is noted on the product page. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Stage Tones or other parties only as an estimate. For a more accurate delivery estimation please call a sales associate at (503) 342-0023.

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Taxes  by  st
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by  st
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Stage Tones shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Stage Tones shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Stage Tones shall immediately issue a credit to your credit card account in the amount of the incorrect price
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